What is an RFI in construction?

An RFI, or request for information, is a formal written question from a contractor to the design team or general contractor when the drawings or specifications are unclear, conflicting or missing something. The written answer becomes part of the project record.

What should an RFI include?

A clear question, the drawing sheets or specification sections it refers to, any photos or markups, a suggested answer if you have one, and the date you need the answer by.

How are RFIs answered in ZonePillar?

Subcontractors send RFIs to their general contractor, who answers or routes them to an engineer. The answer writes back to the sub's RFI, and outside parties can reply through a secure link without an account.

RFI software

RFIs created, answered and closed on one tracked thread.

Create, email and track RFIs; log the answer, revise and reissue, and close. Share a secure link so outside parties can read, comment and reply without an account.

What is an RFI in construction?: An RFI, or request for information, is a formal written question from a contractor to the design team or general contractor when the drawings or specifications are unclear, conflicting or missing something. The written answer becomes part of the project record.
What should an RFI include?: A clear question, the drawing sheets or specification sections it refers to, any photos or markups, a suggested answer if you have one, and the date you need the answer by.
How are RFIs answered in ZonePillar?: Subcontractors send RFIs to their general contractor, who answers or routes them to an engineer. The answer writes back to the sub's RFI, and outside parties can reply through a secure link without an account.

Answered without an account
Share a secure link so an architect or engineer can read, comment and reply.
Routed to the right person
The GC answers or routes to an engineer, and the answer lands on the sub's thread.
Drafted from the drawing
ZonePillar AI can draft an RFI about a conflict on a sheet, and nothing is saved until you approve it.

An RFI log you can hand over

Numbers, questions, status, ball in court and due dates in one register.

Revise and reissue, then close
Export the RFI log as PDF, Excel or CSV
Print any RFI as a branded PDF with its attachments

Project files organized in folders by record type

Ask about your open RFIs

ZonePillar AI finds and summarizes RFIs, and its answers link back to the records.

"Summarize the open RFIs."
"Draft an RFI about the conflict on this sheet."
It asks for a missing RFI number rather than making one up

ZonePillar AI after creating an RFI on approval, with the new record and its PDF

GC, subs and engineers on one record

Every exchange is a tracked thread, and engineering firms respond with their stamp.

Subs submit and send RFIs to their GC
Engineering firms see the items routed to them
Bring RFIs across from Procore

Connection settings showing how much of the task board a general contractor can see

Where this fits in the platform.

The areas of the platform this kind of company uses most.

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See it on one of your own projects.

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RFIs created, answered and closed on one tracked thread.

Answered without an account

Routed to the right person

Drafted from the drawing

An RFI log you can hand over

Ask about your open RFIs

GC, subs and engineers on one record

Where this fits in the platform.

Documents & drawings

Working with your GC, subs & engineers

ZonePillar AI

More guides and comparisons

See it on one of your own projects.

Ready to Transform Your Construction Management?

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